In this lesson we will show you the most important features of every livechat tool. You need to be able to use all of those features in your everyday work.
![You are currently viewing [Academy] Get to know your chat tool well](https://www.bespokechat.com/nowa-strona/wp-content/uploads/2020/07/volodymyr-hryshchenko-V5vqWC9gyEU-unsplash.jpg)
In this lesson we will show you the most important features of every livechat tool. You need to be able to use all of those features in your everyday work.
![Read more about the article [Academy] Proactive chat support](https://www.bespokechat.com/nowa-strona/wp-content/uploads/2020/07/austin-kehmeier-lyiKExA4zQA-unsplash-300x169.jpg)
![Read more about the article [Academy] How to recruit the best chat agents](https://www.bespokechat.com/nowa-strona/wp-content/uploads/2020/07/tim-gouw-bwki71ap-y8-unsplash-300x169.jpg)
![Read more about the article [Academy] Use available information](https://www.bespokechat.com/nowa-strona/wp-content/uploads/2020/07/markus-winkler-afW1hht0NSs-unsplash-300x169.jpg)