How do we act
supporting chat in various industries?
Our company is open to serve chat for every company, regardless of industry. Collaboration always precedes the establishment of an appropriate pool of knowledge as well as the method and goal of the chat team.
Below you will find examples of problems that we solve by chat.
How do we act
supporting chat in various industries?
Our company is open to serve chat for every company, regardless of industry. Collaboration always precedes the establishment of an appropriate pool of knowledge as well as the method and goal of the chat team.
Below you will find examples of problems that we solve by chat.
Reduce cart abandonment
in e-commerce
1. Greeting
We are seeking your potential client's attention from the beginning of his visit to the website. We do this through proactive and personalized greetings
2. Activation of user through conversation
We do not wait for customer inquiries. We conduct a conversation and control its course. We ask about client's needs, dispel the doubts and advise.
3. Purchase
We talk with the customer until the purchase. We explain unclear elements and assist. If in doubt, we have another chance to show the benefits of the purchase.
Industries
E-commerce
High traffic on the site,
small sales
1. Large number of visits
You have a lot of visits to the website, but it does not change into sales effects. The right action can change it.
3. Start of conversation
A user wandering on the side decides to accept the invitation to talk. Asks questions, presents his shopping preferences/problem.
2. Chat greeting
The user enters your website. We invite him to talk, let him know from the beginning that he can write and talk about his doubts.
4. Conversion
Our chat agent responds and helps in finding information, or in making a purchase. The chat agent is like the seller in the store. Thanks to professional advice, users are satisfied and change into your customers.
Industries
E-commerce
Real estate
1. Large number of visits
You have a lot of visits to the website, but it does not change into sales effects. The right action can change it.
2. Chat greeting
The user enters your website. We invite him to talk, let him know from the beginning that he can write and talk about his doubts.
3. Start of conversation
A user wandering on the side decides to accept the invitation to talk. Asks questions, presents his shopping preferences/problem.
4. Conversion
Our chat agent responds and helps in finding information, or in making a purchase. The chat agent is like the seller in the store. Thanks to professional advice, users are satisfied and change into your customers.
Industries
E-commerce
Real estate
Small number
of leads
1. Large traffic, few leads
You have a lot of sessions, but it does not translate into leads? We solve this problem via chat
3.Needs' examination
Our consultant establishes a conversation, breaks the ice and gathers as much information as possible
2. Personalized greetings
We encourage users entering the site with specific questions. In the case of developers, this may be the question "What type of flat are you looking for?"
4. Hot lead delivery
Satisfaction on both sides. The marketer contacts with prepared offer.
It accelerates sales conversations, greater customer satisfaction
with a quick response and an accurate deal
Industries
Real estate
Automotive
1. Large traffic, few leads
You have a lot of sessions, but it does not translate into leads? We solve this problem via chat
2. Personalized greeting
We encourage users entering the site with specific questions. In the case of developers, this may be the question "What type of flat are you looking for?"
3. Needs' examination
Our consultant establishes a conversation, breaks the ice and gathers as much information as possible
4. Hot lead delivery
Satisfaction on both sides. The marketer contacts with prepared offer.
It accelerates sales conversations, greater customer satisfaction
with a quick response and an accurate deal
Industries
Real estate
Automotive
Loaded mailbox
and
voicemail
1. Mailbox and voicemail overload
You have too many messages in your inbox and the phone does not stop ringing. Your goal is to relieve these communication channels. We do it via chat.
3. Needs examination
Seeing the Consultant's presence, they make a live conversation to quickly receive interesting information about products or orders.
2. Automatic greetings
We invite you to talk to users wandering on subpages with contact, FAQ, or all available on the site. Depending on your preferences.
4. Goal achievement
Thanks to the immediate interaction, the customer is satisfied and you receive fewer submissions.
Industries
HR
Healthcare
1. Mailbox and voicemail overload
You have too many messages in your inbox and the phone does not stop ringing. Your goal is to relieve these communication channels. We do it via chat.
2. Automatic greetings
We invite you to talk to users wandering on subpages with contact, FAQ, or all available on the site. Depending on your preferences.
3. Needs examination
Seeing the Consultant's presence, they make a live conversation to quickly receive interesting information about products or orders.
4. Goal achievement
Thanks to the immediate interaction, the customer is satisfied and you receive fewer submissions.
Industries
HR
Healthcare
